Privacy Policy

This Privacy Policy explains how Protégé Studio Inc. (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website and book consultations.

By using this website or booking a consultation, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information you provide directly

Name and contact details (such as phone number and, if provided, email address)
Business name and related details
Information you share when booking a consultation or submitting a contact form
Any other information you choose to provide in connection with our services

1.2 Booking and payment information

Appointment details (date, time, consultation type)
Payment-related information processed by our payment providers (we do not store full payment card details on our servers)

1.3 Usage information

Technical data such as IP address, browser type, device information, and pages visited
Basic analytics data to understand how visitors use our website

2. How We Use Your Information

We use the information we collect to:

Provide, schedule, and manage consultations
Communicate with you about your bookings, changes, or support requests
Process payments and issue invoices or receipts
Improve our services, website, and user experience
Maintain security and prevent fraud or misuse
Comply with legal, regulatory, or contractual obligations

We do not sell your personal information.

3. Legal Bases for Processing (Where Applicable)

Where required by law, we process your personal information based on:

The performance of a contract (for example, to provide a booked consultation)
Our legitimate interests (such as improving services and securing our website)
Your consent, where we rely on it (for example, certain marketing communications, if used)

4. Sharing Your Information

We may share your information with:

Service providers who help us operate our website, booking system, payment processing, analytics, or communications
Professional advisors (such as legal or accounting advisors) where necessary
Authorities or third parties when required by law, regulation, or to protect our rights

These parties are only given access to the information necessary to perform their functions and are expected to protect it appropriately.

5. Data Retention

We retain personal information for as long as necessary to:

Provide our consultation services
Comply with legal and accounting obligations
Resolve disputes and enforce our agreements

When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location and applicable law, you may have rights such as:

Accessing the personal information we hold about you
Requesting corrections to inaccurate or incomplete information
Requesting deletion of certain information, subject to legal obligations
Objecting to or restricting certain types of processing
Withdrawing consent where processing is based on consent

To exercise these rights, please contact us using the contact details provided on this website.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date below indicates the most recent revision. Your continued use of the website after changes are posted means you accept the updated Policy.

Last updated: 9/30/2026